Autoløn

Zenegy Autoløn – put payroll on autopilot

Zenegy Autoløn is a service for Zenegy's customers which means that Zenegy completes the pay run automatically once a month.
Autoløn runs on the first working day after the 20th, from 9.00. The pay period always covers the full month, so the service only covers monthly paid employees.

Registrations of hours, absence and expenses that are approved for the period are automatically included in the pay run, which will also only include active employees.

If you have set up an approval flow, the pay run will be sent for approval.

The service costs nothing extra, and you can apply for access to it by logging in to Zenegy.

How to get started with Autoløn

Application

You apply for Zenegy Autoløn by:

• Logging in to Zenegy.
• Clicking System > Administrators > Choose administrators.
• Searching for “Zenegy Autoløn”.
• Clicking the arrow to the left of Zenegy Autoløn, then Choose administrator.
• Giving Zenegy Autoløn full access (if you have set up an approval flow, you can choose “restricted access”).

You are only signed up for the Zenegy Autoløn service once Zenegy Autoløn has accepted it and appears in the company's list of administrators.

Important! You must sign up by 9.00 on the 20th of the month at the latest.

The customer's obligations and responsibilities

It is the customer's responsibility to make sure that:

• Employees are created with the correct data and are ready for payroll to be run.
• Employees who are to be paid are set to active under the Employment tab.
• Employees who are to be paid have a correct and active tax card.
• Master data and pay details are maintained.
• The company's bank details are maintained.
• All settings for holiday etc. are maintained by the customer.
• An Overførselsservice agreement has been created and activated.
• Registrations are approved (all approved registrations are included in the pay run).

Zenegy's obligations and responsibilities

It is Zenegy's responsibility to:

• Complete the pay run every month, on the first working day after the 20th at 9.00.
• Notify the customer if errors occur. These notifications are sent to the company's contact person.

Corrections to a pay run

If Zenegy completes a pay run with incorrectly entered information or approved registrations, it is the customer's responsibility to complete further pay runs with corrections or to add these to the next pay run.

Errors in a pay run

If errors occur in the pay run as a result of incorrect information, missing tax cards or setup, Zenegy will inform the customer as soon as possible, and it is then the customer's responsibility to resolve these errors and complete the pay run themselves.

Otherwise, the following applies to errors:

• Errors on the pay run's control page: Zenegy Autoløn notifies the customer, who must then make the corrections and complete the pay run themselves (error reports are not sent along because of GDPR).
• Warnings on the control page are ignored and the pay run is completed. This also applies to employees without a tax card etc.
• If there are errors on employees or in the pay run, a message is sent to the company's contact person saying that Zenegy Autoløn could not complete the pay run and that the customer must complete it themselves.
• The customer is responsible for making sure that it is registered as an employer. In the event of an error, an error message is sent to the company's contact person, who must then take care of the registrations via Virk and complete the pay run.
• Errors relating to bookkeeping and any integrations are handled by Zenegy Support.
• For help with the pay run, the automatic reply refers you to Zenegy Support.
• All error messages are sent from autoloen@zenegy.com (no-reply).
• All messages sent to autoloen@zenegy.com get an automatic reply saying that you should contact Zenegy Support if you have questions about pay runs etc.

Duration and termination

The service runs for as long as the customer is connected to the Zenegy – Autoløn service.
The Customer can cancel the service without notice.
Zenegy can cancel the service with 7 days' notice.

Cancellation

The customer cancels by:

• Logging in to Zenegy.
• Clicking System > Administrators > My administrators.
• Clicking the arrow next to Zenegy – Autoløn.
• Clicking Remove administrator access.
• Confirming that the access is to be removed.